At 111kab we believe that gaming should always be a form of entertainment — never a source of financial stress or harm. This page sets out the tools, guidance and support resources available to help you stay in control.
Pakistani Legal Context: Pakistan's Prevention of Gambling Act 1977 and other local laws may restrict or prohibit gambling activities. 111kab does not claim authorisation by the Government of Pakistan, PTA, State Bank of Pakistan or any Pakistani authority. This page does not constitute legal advice. Players are solely responsible for understanding and complying with the laws applicable in their location before registering or placing any bets.
Our Commitment
Responsible gambling at 111kab means giving every player the tools, information and support they need to make informed decisions about how they gamble. That starts with the basics — only adults can register, and every player has access to built-in account controls from day one — and extends to active monitoring, support escalation and a genuine commitment to player wellbeing over short-term revenue.
Gambling should be something you choose to do for entertainment when you have disposable income and spare time. It should never be used as a way to make money, cope with stress, recover from losses or escape everyday problems. If any of those descriptions match how you currently think about gambling, please read the warning signs and support sections below.
The responsible gambling tools at 111kab are embedded directly in your account settings. You do not need to contact support to activate a deposit limit or a loss cap — they are available immediately, and changes that reduce your limits take effect instantly. Cooling-off periods apply before limits can be increased, giving you a real safeguard rather than a superficial one.
All six tools below are available directly in your 111kab account settings. No need to call support — you can activate or adjust them instantly, 24 hours a day.
Set a daily, weekly or monthly cap on the total amount you can deposit into your 111kab account. You choose the PKR amount that suits your budget. Reductions take effect immediately; increases require a mandatory cooling-off period before they become active, protecting you from impulsive decisions.
Cap the maximum net loss permitted over a defined daily, weekly or monthly period. Once your limit is reached within that window, you will no longer be able to place bets or play casino games until the period resets. This is one of the most effective tools for keeping gambling within affordable boundaries.
Set a maximum continuous gambling session duration. When your time limit is reached, you receive a notification and, depending on your setting, the platform will automatically log you out. This is particularly useful for late-night sessions after a PSL match when it is easy to lose track of time.
Enable periodic on-screen reminders that show how long you have been playing, your net gaming position for the session and the option to continue or stop. Reality checks interrupt automatic play patterns and give you a conscious moment to reassess whether you want to continue.
Take a short break from gambling without permanently closing your account. Cooling-off periods can be set for 24 hours, 48 hours, one week or one month. During this period, you cannot log in to gamble. The period cannot be cancelled early once activated.
If you need a longer break or are concerned about problem gambling, self-exclusion allows you to suspend your account for a minimum period of six months or permanently. Once activated, you cannot reverse self-exclusion during the chosen period. Contact Live Chat or email us to initiate this process — it will be handled with full confidentiality and respect.
Step by Step
Self-exclusion is the strongest player protection tool we offer. If you feel that gambling is having a negative impact on your life, follow these steps to suspend your account. The process is confidential and takes effect within minutes.
Access your account from your phone or desktop. You do not need to contact support first — you can initiate the process directly.
Find the Responsible Gambling or Player Protection section within your account settings menu.
Choose self-exclusion and select your preferred duration — 6 months, 1 year, 5 years or permanently. Carefully consider your choice before confirming.
Confirm the self-exclusion. Your account will be suspended immediately. Any real-money balance will be held securely for your return after the exclusion period ends — or returned to you per our Terms.
If you cannot log in or need assistance, contact Live Chat 24/7 or email [email protected] with the subject "Self-Exclusion Request". Your request will be processed immediately.
Limits Reference
| Limit Type | Period Options | Takes Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Instantly |
| Loss Limit | Daily / Weekly / Monthly | Instantly |
| Session Time Limit | Per session (customisable) | Instantly |
| Reality Check | Every 30 / 60 / 90 mins | Instantly |
| Cooling-Off Period | 24hrs / 48hrs / 1 wk / 1 mo | Instantly |
| Self-Exclusion | 6 mo / 1 yr / 5 yr / Permanent | Instantly |
| Limit Increase | Any of the above | After cooling-off |
Key Rule: Any change that reduces a limit takes effect immediately. Any change that increases a limit — or cancels an active restriction — requires a mandatory waiting period before it activates. This asymmetry is deliberate and is designed to protect you from impulsive decisions during a losing streak.
Problem gambling does not always look the same. These are some of the most common warning signs. If several of them apply to you — or to someone you care about — it is worth taking action today.
Read through the following questions honestly. If you answer "yes" to several of them, it may be time to use the protection tools in your account or seek external support.
Have you ever spent more time or money gambling than you originally planned in a single session?
Have you ever returned to gamble the next day to try to win back money you lost the day before?
Have you ever borrowed money, sold something, or used funds meant for bills or rent in order to fund gambling?
Have you ever felt restless, irritable or anxious when you tried to cut back or stop gambling?
Have you ever hidden your gambling activity from family members or close friends to avoid disapproval?
Has gambling ever caused you to miss work, studies, family commitments or important social events?
Have you ever felt that gambling is the primary way you deal with stress, anxiety, boredom or low mood?
Have you ever felt that you need to gamble with increasingly large amounts of money to get the same level of excitement?
If you answered "yes" to three or more questions: Please consider activating a cooling-off period or self-exclusion immediately via your account settings or by contacting our support team. This quiz is not a clinical assessment — it is a personal reflection tool. If you are seriously concerned, please seek advice from a qualified professional.
If you need help beyond the platform's built-in tools, the following support channels are available. All contact with our Responsible Gambling team is handled with complete confidentiality.
Our 24/7 Live Chat is the fastest way to activate any responsible gambling tool, request a self-exclusion or speak to a member of the player safety team. Access it through your logged-in account dashboard at any time — day or night.
For non-urgent responsible gambling requests or to initiate a self-exclusion in writing, email our support team. The email address is displayed as plain text below — it is not a clickable link:
Use the subject line: Responsible Gambling Request
If gambling has become a serious problem, speaking to a qualified counsellor or support organisation is the most important step. The operator's licensing jurisdiction provides access to recognised responsible gambling organisations and helplines. Details are available from our support team on request. In Pakistan, mental health support services including the Pakistan Psychiatric Society and regional mental health programmes may provide guidance on addiction-related concerns.
In Pakistani culture, family and community connections are strong. Talking openly with a trusted family member — whether in Karachi, Lahore, Islamabad, Multan or elsewhere — can be one of the most effective first steps when gambling feels out of control. You are not alone, and seeking help is a sign of strength, not weakness.
If you share a device with children or young adults, take active steps to prevent access to gambling sites. Use device-level parental controls, browser filtering software, and never share your 111kab login credentials. Always log out when leaving a shared device unattended. Underage access to this platform is strictly prohibited.
The 111kab Help Centre contains detailed guides on activating each responsible gambling tool, understanding self-exclusion, setting up parental controls on your device and understanding the signs of problem gambling. Access it through the Help tab in your account at any time.
Our Ongoing Commitment: 111kab's responsible gambling programme is reviewed and updated regularly. Account activity is monitored by automated systems and trained staff to identify patterns that may indicate problem gambling. Where such patterns are detected, our team may reach out proactively to check in — or apply temporary protective restrictions in line with our duty of care obligations. We will always treat these situations with sensitivity and confidentiality.
The best gambling experience is one where you are in full control — of your time, your spend and your enjoyment. Explore 111kab with confidence, knowing that the tools to keep you safe are always one tap away in your account settings.
🔞 18+ only, or the higher minimum required by the operator/license jurisdiction. Gambling involves risk. Pakistan's Prevention of Gambling Act 1977 may apply. If gambling is affecting your wellbeing, please use the self-exclusion or cooling-off tools in your account, or contact our support team immediately.